About our company

We started in 2002 with a vision of tackling the three biggest issues in healthcare:
Access
Patients are waiting days, even months, for a doctor’s appointment. Many others use the ER for minor issues. Teladoc takes this problem head-on by providing 24/7/365 access to care anytime, anywhere.
Cost
Amidst premiums, healthcare costs, and out-of-pocket expenses rising at twice the rate of inflation, Teladoc offers care at a fraction of the cost of urgent care and ER visits, saving everyone money.
Quality
Faster access and lower costs don’t come at the expense of quality. We use the strictest quality processes and clinical protocols for our national network of U.S. board-certified physicians.

Today’s results

Teladoc is the first and largest provider of telehealth medical visits in the United States. Not only do we have the most experience, we have the results to prove it:
  • 12.6 million members
  • 95% member satisfaction
  • 0 malpractice claims
  • 10 min median response time
  • 92% patient issues resolved

What does the industry think of Teladoc?

Reviewed by every major healthcare think tank. The National Center for Policy Analysis, The CATO, The Pacific Research Institute, The Galen, and the Center for Health Transformation. Certified by the National Committee for Quality Assurance (NCQA). Teladoc is the first and only telehealth company to achieve NCQA Certification in any category.

Company structure

Teladoc Inc. is a corporation that administers services exclusively for TelaDoc Physicians, P.A. Teladoc, Inc. is not licensed to practice medicine and must contract with one or more professional associations and/or licensed physicians to provide telephone and online video visits to members. TelaDoc Physicians, P.A. is a professional association owned by U.S. licensed physicians that employs or otherwise contracts with one or more physicians licensed to practice medicine. TelaDoc Physicians, P.A. purchases administrative services from Teladoc, Inc. to assist with the operational and administrative functions related to providing telephone and video visit to members.
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