TelaDoc

About TelaDoc

TelaDoc is the first and largest provider of telehealth medical consults in the United States, serving over 1.6 million members. Our physician network is also the largest and most highly credentialed in the industry today — with board-certified, licensed doctors nationwide.

Our history

Founded in 2002, TelaDoc was an early advocate and pioneer of telehealth. It was formed by physicians, professionals, engineers and business executives who recognized that the technology used to assess problems aboard a spacecraft or on the other side of the world can be utilized for patients living in the United States. This group of visionaries applied modern telecommunications technology to allow patients to resolve their routine medical issues over the phone. Telehealth is a valuable component of the healthcare mix that complements current PCP coverage by resolving routine medical issues at a fraction of the cost and time of visits to urgent care centers, emergency rooms, or doctors’ offices.

TelaDoc today

Eight years and 1.6 million members later, we have stayed true to our commitment to quality, innovation and patient satisfaction.

• We continue to grow our physician network (the largest in the industry) using the strictest credentialing standards in the industry today. Learn more about our doctors.
• We are expanding our services into pediatrics, behavioral health, pandemic preparedness, and more. Learn more about our services.
• We are incorporating video and other innovative technologies to increase the range and quality of care we can offer our members.
• Our members express 97 percent overall satisfaction, and 98 percent satisfaction with our physicians; and our physician’s response time has decreased to an average of 23 minutes.
• We are collaborating with more health plans, employers, unions, and distribution partners than ever before to offer members coordinated care.

Independent review and acceptance

TelaDoc has been reviewed by virtually every major healthcare think tank including: The National Center for Policy Analysis, The CATO, The Pacific Research Institute, The Galen, and the Center for Health Transformation. Several White Papers have been written evaluating the TelaDoc model and are available at www.TeleHealthReports.com. TelaDoc has met with and gained support of various experts in healthcare such as:

• Tommy Thompson, former HHS Secretary and 4 time Governor of Wisconsin.i>
• Admiral Don Arthur, MD, JD, PhD and 35th Surgeon General of the Navy.
• Richard Boxer, MD Chair: National Health Policy Council, Policy Advisor for President Clinton.