Employers & Unions
What can be done to reduce doctor and ER visits? Is it possible to reduce these costs while decreasing absenteeism, increasing productivity and satisfaction? Can you do all these things and still realize ROI? The answer is yes. The solution is TelaDoc.
About TelaDoc
TelaDoc is the first and largest provider of telehealth medical consults in the United States, serving over 1.6 million members. Members have access to board-certified, licensed physicians 24/7 from wherever they are. Physicians are able to diagnose their medical problems, recommend treatment, and prescribe medication*, when appropriate, over the telephone at a fraction of the cost of a doctor or ER visit.
How TelaDoc can benefit your organization
Reduces your company's healthcare costs
- TelaDoc consult fees cost far less than the cost of a visit to the physician, urgent care facility, and emergency room.
- A break-even analysis for redirection of visits is based on client specific data.
- Quarterly reports are provided on actual redirection utilization and includes productivity savings.
- TelaDoc is able to quantify ROI using claims trends based on patient information.
- We can target high utilizers and redirect them toward more cost-effective services.
- According to the American Medical Association (AMA), 72% of doctor visits (office, emergency room and urgent care clinic) are for non-emergency care for common illnesses. When your doctor isn’t available, call TelaDoc.
- Employees no longer have to miss an entire day of work to go to the doctor for a routine illness.
- Compare how long TelaDoc takes: the average TelaDoc response time is 23 minutes. If medication is appropriate, the prescription is phoned into the patient’s pharmacy.
- This is a valuable benefit for employees as it gives them access to high quality care when they need it and where they need it. Most Americans are waiting days – and nearly a month and half in some places like Boston or Philadelphia—for an appointment (see national survey: www.merritthawkins.com).
- Read more about employee/member benefits.
- It drives employee satisfaction as part of their healthcare benefits package, and serves employees in rural areas and those who travel frequently
What TelaDoc offers your employees and members
Cost savings
- The cost of a TelaDoc consult is far less than the cost of a physician visit, urgent care facility or ER visit.
- It is also a qualified expense for HSA, FSA and HRA accounts
- Members can access medical care from wherever they may be - home, office, vacation, in a rural area, etc.
- When your doctor’s not available, TelaDoc is. Our service is available to them 24/7, 365 days a year.
- The average response time is 23 minutes.
- TelaDoc has the largest, most highly credentialed network of physicians in telemedicine.
- Read about more member benefits.
Did you know?
- According to the American Medical Association (AMA), 72% of doctor visits (office, emergency room and urgent care clinic) are for non-emergency care for common illnesses that TelaDoc is able to diagnose and treat.
- The Centers for Disease Control (CDC) reports that the average employee loses one full day per year visiting medical facilities for treatment of non-emergency minor medical issues.
- Of those employees who “work through” their illnesses, 13% loose 4.3 hours of productivity due to reduced effectiveness (JAMA).
- Approximately 4% of wages are lost due to reduced effectiveness and absenteeism.
- TelaDoc enjoys a 97% satisfaction rate among members and a 98% satisfaction with our physicians.

The MetLife Caregiving Cost Study: Productivity Losses to U.S. Business MetLife Mature Market Institute® National Alliance for Caregiving, July 2006

| # Unable to Make Up Missed Time (22%) | Median Weekly Wage | Cost to Employeers | |
|---|---|---|---|
| Men | 357,817 | $731 | $373,663,120 |
| Women | 526,725> | $588 | $450,849,345 |
| Total | 894,542 | $824,512,465 |

| Number Absent | Median Weekly Wage | Cost to Employeers | |
|---|---|---|---|
| Men | 280,421 | $731 | $491,970,602 |
| Women | 757,136 | $588 | $2,938,293,389 |
| Total | 1,037,557 | $3,430,263,991 |