• Services Overview
• Consult Process
• TelaDoc Guarantee
• When to Call TelaDoc
• Common Conditions Treated
• Prescription Policy
• The Financial Advantage
• General FAQs

Services Overview

TelaDoc is…A national network of board certified, licensed primary care physicians (PCP) that diagnose illness, recommend treatment, and prescribe medication, when appropriate, for its members over the telephone 24 hours a day, 7 days a week, and 365 days a year. TelaDoc is a convenient, cost-effective alternative for minor medical problems and a current solution for the health care issues of cost and access.

TelaDoc services do not replace the care of the PCP …they complement and enhance the quality of care. TelaDoc physicians are trained and experienced in telephone based cross coverage. They must also meet our strict physician credentialing guidelines.

Did you know?

• 91% of TelaDoc consults result in a diagnosis and/or treatment
• 95% of TelaDoc patients would refer the service to friends and family!

Cross Coverage Medical Consults

Cross coverage is the art and science of providing standard medical assessments, treatments, care and services to patients via the telephone when the PCP is unavailable or inaccessible.

• Telephone medical consult process
• The TelaDoc Guarantee
• When is a telephone medical consult appropriate?
• Common Conditions Treated
• Prescription policy