• Services Overview
• Consult Process
• TelaDoc Guarantee
• When to Call TelaDoc
• Common Conditions Treated
• Prescription Policy
• The Financial Advantage
• General FAQs

When to Call TelaDoc

When is a Telephone Medical Consult Appropriate?

• Patient has an acute, episodic, non-emergency medical issue
• Patient cannot reach PCP
• It is after doctor’s normal hours of operation
• Patient on vacation or a business trip
• Patient needs an acute or convenience prescription

When is a Telephone Medical Consult Not Appropriate?

• PATIENT IS UNDER 12 YEARS OF AGE
• Patient has a serious, severe medical problem
• Medical problem is complicated or critical
• Patient requests narcotics, long term, lifestyle or DEA controlled drugs