Teladoc Health Prescription Policy

When It Comes To Prescriptions, Our Doctors Make The Call.

Teladoc doctors are U.S. board-certified and licensed to practice medicine in your state. They can diagnose, treat and prescribe medication if medically necessary. When you request to speak with a doctor, we'll ask you where you'd like any prescription to be sent; we'll even help you find a pharmacy near you when you're traveling.

We Treat And Prescribe Medication1 For A Wide Range Of Conditions

General Medical Dermatology Mental Health
Flu Eczema Stress & anxiety
Bronchitis Acne Depression
Allergies Skin rash Grief counseling
And more And more And more

1When medically necessary

General Medical Doctors

General Medical doctors providing visits for Teladoc members may offer prescriptions for a wide range of conditions. Types of medications commonly prescribed within General Medical include, but are not limited to, antibiotics, antihistamines and antiviral medications. General Medical doctors may start new treatment(s) for acute, short-term illnesses such as the flu. General Medical doctors do not start new treatment(s) for chronic, long-term medical conditions such as high blood pressure or diabetes, but may refill existing prescriptions for maintenance medicines (e.g., blood pressure medication, etc.), as medically indicated.

Teladoc doctors do not issue prescriptions for substances controlled by any federal or state agency or other drugs that may be harmful because of their potential for abuse. Teladoc reserves the right to limit the types of medications that may be prescribed by its network doctors. All prescriptions furnished by a Teladoc doctor are issued in accordance with applicable federal and state law as well as Teladoc policy.

Dermatologists

Dermatologists providing visits for Teladoc members may offer prescriptions for a wide range of conditions. Types of medications commonly prescribed within Dermatology include, but are not limited to, antibiotics, antifungals and various topical medications. Dermatologists may start new patient treatment(s) or refill an existing prescription, as medically appropriate.

Teladoc doctors do not issue prescriptions for substances controlled by any federal or state agency or other drugs that may be harmful because of their potential for abuse. Teladoc reserves the right to limit the types of medications that may be prescribed by its network doctors. All prescriptions furnished by a Teladoc doctor are issued in accordance with applicable federal and state law as well as Teladoc policy.

Mental Health Psychiatrists

Mental Health doctors providing visits for Teladoc members may offer prescriptions for a wide range of conditions. Types of medications commonly prescribed within Mental Health include, but are not limited to, antidepressants, specific anxiolytics and select antipsychotics. Mental Health doctors may start new patient treatment(s) or refill an existing prescription, as medically appropriate.

Teladoc doctors do not issue prescriptions for substances controlled by any federal or state agency or other drugs that may be harmful because of their potential for abuse. Teladoc reserves the right to limit the types of medications that may be prescribed by its network doctors. All prescriptions furnished by a Teladoc doctor are issued in accordance with applicable federal and state law as well as Teladoc policy.

Mental Health Therapists

Teladoc Therapists do not prescribe medications.

FAQs

Can I get a prescription?
Teladoc does not guarantee prescriptions. It is up to the doctor to recommend the best treatment. Teladoc doctors do not issue prescriptions for substances controlled by any federal (e.g., DEA) or state agency or other drugs that may be harmful because of their potential for abuse. View the current list of DEA-controlled substances.

How are prescriptions sent to the pharmacy?
Teladoc does not dispense prescription drugs. If the doctor prescribes medication, it is submitted electronically or by phone to the pharmacy of your choice.

Will I be contacted by Teladoc when my prescription is ready?
Teladoc will automatically notify you through email and the message center when your prescription is submitted. We suggest contacting your selected pharmacy to confirm when your prescription will be ready.

Can you prescribe antibiotics?
Yes, however, any prescription of antibiotics must be accurate and professional. We understand the negative consequences that may result from over-prescribing, and thus our doctors will only write prescriptions in instances where such medication is absolutely necessary.

Antibiotics aren't always the right treatment. Antibiotics do not fight infections caused by viruses like colds, flu, most sore throats, bronchitis, and many sinus and ear infections. Instead, the doctor may provide a treatment plan that includes symptom relief for viral infections. Learn more on the CDC website