TelaDoc

TelaDoc Benefits

Access

• TelaDoc physicians are available 24/7, 365 days a year.
• A TelaDoc physician responds to you, on average, in 23 minutes from the time you request a consult.
• We guarantee the response time is less than three hours or your consult is free

Convenience

• Telephone access to quality care allows you to get the care you need, when and where you need it. You can access this care from your home, office, on vacation… Wherever you may be.
• This saves you taking time off from work, unnecessary hours spent in an emergency room, or days waiting for a doctor’s appointment.

Affordability

• TelaDoc costs far less than in-person doctor visits or emergency room treatment. The cost is $38 or lower, depending on your plan design.
• It is a qualified expense for HSA, FSA and HRA accounts and allows you to save the money you have in these accounts for other medical expenses.

Quality

Rest assured that you will receive the best care with the highest quality board certified physicians who are licensed in your state. Many are also nationally renowned experts in their fields. Learn more about our board-certified physicians.

• All physicians adhere to nationally recognized clinical guidelines when providing you with care.
• Your time with a TelaDoc physician is not limited
• Your TelaDoc membership includes a free electronic health record (EHR). This provides you, and any physician to whom you give your consent to review your records any time, from anywhere.
• TelaDoc physicians use your health record to review your history before consulting with you. After the consult, he or she then updates it, ensuring that it is current with the latest information.

Resolution

• When you have a medical issue, you want it resolved. 91% of TelaDoc members report that the TelaDoc physician resolved their medical issue. If a TelaDoc physician cannot treat your medical issue, he or she will tell you immediately. TelaDoc can provide resolution for many issues that nurse-run call centers cannot.
• If appropriate, TelaDoc phones in your prescription to your pharmacy of choice.