You and your colleagues have Teladoc, 24/7 access to doctors by phone or video.

Get the care you need without missing work. Our U.S.-licensed doctors treat a range of non-emergency conditions. We can diagnose symptoms and even prescribe medicine when needed.

Your Aetna benefits include:

Dermatology

Acne
Psoriasis
Eczema
Rashes
Rosacea
and more

Pay the same amount as a visit to a specialist office

Behavioral Health

Stress
Anxiety
Depression
Addiction
Family difficulties
and more

Pay the same amount as a visit to a mental health outpatient office

General Medical

Flu
Bronchitis
Allergies
Pink eye
Sore throat
Cough
Sinus infections
and more

Never more than
$40/visit

Your Aetna benefits include:

Make sick days a thing of the past

We're here for you and your colleagues at work, home, or even when you're traveling—day or night. Download the app, go online, or give us a call to schedule a visit.

See how it works

Real employees. Unmatched value.

See how Teladoc helped other companies by giving their employees convenient access to quality doctors 24/7.

26.5^%

A company shared Teladoc with its employees through meetings and emails. As a result, almost 27% of its employees used the benefit, increasing productivity.

See how they did this
See how they did this

Hung Teladoc flyers and posters in common areas (break rooms, etc.)

Communication from HR encouraging them to set up their Teladoc accounts

Teladoc digital displays were placed on TVs around the building

100^%

We asked an insurance company what it thought about Teladoc. Of the colleagues that were surveyed, 100% said that they would use Teladoc again.

Why they love Teladoc
Why they love Teladoc

24/7 access to quality healthcare, when and where it’s needed

Doctors can prescribe medicine,^* and send to your pharmacy of choice

Avoid the potential high costs and long wait times of the ER

Start using the same convenient, quality care:

Set up my Teladoc account

_{*If medically necessary}

Hung Teladoc flyers and posters in common areas (break rooms, etc.)

Communication from HR encouraging them to set up their Teladoc accounts

Teladoc digital displays were placed on TVs around the building

24/7 access to quality healthcare, when and where it’s needed

Doctors can prescribe medicine,^* and send to your pharmacy of choice

Avoid the potential high costs and long wait times of the ER

Start using the same convenient, quality care:

Set up my Teladoc account

_{*If medically necessary}

John C. Feb 23, 2018

“I don’t like to take off from work to sit in a waiting room. With Teladoc, I went to work not feeling well and within 20 minutes a doctor called, listened, and sent in my prescriptions.”

Frequently asked questions

To set up your account, you’ll need to provide some basic demographic information and your medical history, just like you would when visiting a new doctor.
You’ll also need your Aetna ID, which is located on your Aetna member card. You should have received it in the mail, but can also access it through your Aetna account online. Your ID is 8 to 10 digits long. Examples of IDs you may see: 812345678, W123456789, or BBCCDDFA. When entering your ID, include letters and numbers. However, do not include spaces or dashes. If your ID includes a suffix like -01, do not enter.

Teladoc services are included in your Aetna health plan. You simply pay your copay as you would for any routine visit as part of your plan.

A summary of Teladoc benefits based on each health plan
If member has a... General Medical visit	This would be the Cost to the member
Open Access Plan	PCP office visit copay
Gatekeeper Plan	Specialist office visit copay
High Deductible (HDHP)	$40 consult fee (Until deductible is met, then subject to coinsurance)
If member has a... Behavioral Health visit	This would be the Cost to the member
All plans	Mental Health Outpatient visit copay
If member has a... Dermatology visit	This would be the Cost to the member
All plans	Specialist office visit copay

Once you request a doctor visit with Teladoc, you will pay the appropriate fee based on your health plan, by either debit, credit, or HSA card.

Yes. Our doctors can write prescriptions when medically necessary. They can send prescriptions to your local pharmacy. Our doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain other drugs that may be harmful because of their potential for abuse. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by our doctors.