Welcome to Ambetter Virtual Access. The right care when you need it most.

Get your healthcare needs addressed by phone, video or app.

Smiling Teladoc member

Your Ambetter Virtual Access services at a glance

Your Ambetter Virtual Access benefits give you access to virtual care by U.S. board-certified Teladoc providers.

Primary Care
Establish a relationship with a primary care doctor of your choosing for routine checkups and ongoing wellness needs (ages 18-plus).

Flexible appointment times: Monday-Friday 7 a.m.-6 p.m. local time and Saturday 9 a.m.-noon local time. Message your Care Team at any time.

Urgent Care
Get 24/7 care quickly, including prescriptions when medically necessary, for non-emergency conditions like cold and flu, sinus infections, allergies and more.

Woman using a phone to access Teladoc virtual mental health services to get therapy online

Mental Health

Consult with a licensed therapist or psychiatrist

Member using the Teladoc app to upload pictures of their skin issue


Upload photos to get a treatment plan for skin conditions within two business days

Woman eating healthy, following her nutrition plan from a Teladoc online dietitian


Talk to a registered dietitian to take the guesswork out of healthy eating

Convenient, quality care from anywhere

  • Talk to a U.S. board-certified doctor 24/7
  • Get prescriptions when medically necessary
  • Connect by phone, video or app

Need help?
Talk to a member of our customer service team at 800-835-2362.

Download the Ambetter Virtual Access™ App to get started.