A Second Opinion Could Save Your Life | Teladoc

A Second Opinion Could Save Your Life

April 27, 2017

By Best Doctors

A new study done by the Mayo Clinic has found nearly 9 out of 10 patients seeking a second opinion at Mayo go home with a different diagnosis—completely changing treatment plans and prognoses for some patients.

The study, led by researcher James Naessens, Sc. D. and team, analyzed the records of 286 patients who went to the Mayo Clinic for a second opinion. They found the Mayo Clinic doctors gave 21 percent of patients an entirely different diagnosis, and another 66 percent of patients had their diagnoses refined.

This study isn’t the first of its kind to bring attention to major medical errors. In the last few years, diagnostic errors have been brought into the spotlight in published studies. Johns Hopkins researchers reported they were the third leading cause of the death in the U.S., and the National Academy of Medicine found nearly every person will experience at least one diagnostic error.

The benefits of another look

Despite the advantages, second opinions can be daunting to many patients. Some of the common concerns people have about second opinions are:
  • They will offend their doctors
  • It will take too long and delay treatment
  • They can’t afford to see another doctor and pay to redo testing
  • There isn’t another in-network doctor nearby
  • They don’t know enough about their condition to doubt their doctors

However, as Mark L. Graber, M.D. a senior fellow at the research institute RTI International and founder of the Society to Improve Diagnosis in Medicine, said in a Washington Post article, “Diagnosis is extremely hard. There are 10,000 diseases and only 200 to 300 symptoms. Doctors are humans, and they make the same cognitive mistakes we all make. If you are given a serious diagnosis, or you’re not responding the way you should [to medication], a second opinion is a very good idea. Fresh eyes catch mistakes.”

A different kind of second opinion

Best Doctors is the solution that makes the second opinion process easy and convenient for all of our members, without sacrificing clinical quality. As the Best Doctors service is provided by employers, insurers and other organizations, there are no costs to members. Additionally, all case reviews are confidentially done over the phone and internet, so members don’t have to travel.

We draw on over 50,000 expert physicians globally in 450 specialties and subspecialties, allowing us to match members with leading experts in their conditions for an in-depth medical review of the case. Each member is also matched to a Best Doctors clinician, who completes a thorough intake, coordinates records collection, prepares a clinical summary for the expert and supports the member throughout the review.

With our expert second opinion service, we ensure members have the right diagnosis and the right treatment, so they have the peace of mind they deserve when going through a medical challenge.

Posted In: Best Doctors Telehealth