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Are unsure about a diagnosis or need help choosing treatment.
Have medical questions or concerns and want a leading expert’s advice.
Need help finding a local expert who specializes in treating your condition.
Have been admitted to the hospital and want expert guidance.
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“I have a lot more confidence going forward that I have the right doctors and the right treatment plan.”Stephen, Teladoc member
“If I hadn’t gone to Teladoc Medical Experts, I could still be waiting for a diagnosis right now. Now I know what’s going on, and I have a name for it. Teladoc Medical Experts really saved me.”Zara, Teladoc member
“Teladoc Medical Experts made all the difference in my decision on what to do for a course of treatment.”Vikki, Teladoc member
“Their goal was my best care. I feel like Teladoc Medical Experts helped save my life.”John, Teladoc member
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They are best-in-class medical specialists selected by their clinical peers. Teladoc Medical Experts identifies the expert(s) best qualified to work on your case.
Typical situations include individuals who recently received a diagnosis for a serious medical condition about which they are unsure or who are faced with a difficult decision regarding treatment. Teladoc Medical Experts does not deal with behavioral or mental health issues or provide consulting services for occupational illnesses (i.e., Workers Compensation).
It depends on the complexity of the case and how quickly your physician responds to the request for medical records. It could take two to eight weeks.
No. The information provided is intended to help you and your physician make informed decisions regarding your treatment.
After discussing their findings with you, Teladoc Medical Experts will share the report with your treating physician if you authorize it. The goal is to provide useful, actionable information so you and your physician can make more-informed decisions together regarding treatment.
The Teladoc Medical Experts analytic process is not an option in such cases. They may, however, be able to provide you with questions to ask before you proceed with treatment. Once your condition is stabilized, Teladoc Medical Experts can evaluate your case for future treatment options.
At your request, Teladoc Medical Experts can release your report to the appropriate individuals involved with your care (for example, a health plan case manager).
Reporting of information adheres to strict Health Insurance Portability and Accountability Act (HIPAA) privacy laws. Your name and specific medical information will not be shared with anyone—including Boeing—without your written consent. Only de-identified and aggregate information will be used for program evaluation and improvement purposes.
No. Boeing funds the program. Charges for additional tests or other services that you receive as a result of a Teladoc Medical Experts recommendation are paid according to the provisions of your health plan.