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When you need answers, Expert Medical Opinion can help

Our leading medical experts can answer any medical questions, double-check a diagnosis, help you decide on a treatment plan or provide guidance about a surgery. Get started today by phone, web or app.

Use Expert Medical Opinion when you or your eligible dependents:

A team of experts on your side


leading medical experts


specialties and subspecialties

How it works

  • Start a case
    Submit your request , in the Teladoc or by calling .
  • Access expert guidance
    Connect with a physician who guides you through every step in the process and coordinates your review with a team of specialists and your existing physician.
  • Receive collaborative care
    Our team of doctors works with you to develop and deliver a clear diagnosis and treatment plan that’s right for you.
A difficult diagnosis

Hear Jay’s story

The peace of mind to proceed with confidence

Modified diagnosis
Modified treatment
Avoided unnecessary surgeries

Connect with us from anywhere

Call, go online or download the Teladoc app to get started with a dedicated physician.


  • Boeing employees who are enrolled in a Boeing-sponsored health plan. Exception: Employees of Boeing subsidiaries that sponsor their own health plans, and international locally hired employees, are not eligible.
  • Dependents—spouses or domestic partners and dependent children—enrolled in a Boeing-sponsored health plan.
  • Retirees and their dependents enrolled in a Boeing-sponsored health plan and not covered by Medicare.

They are best-in-class medical specialists selected by their clinical peers. Teladoc Medical Experts identifies the expert(s) best qualified to work on your case.

Typical situations include individuals who recently received a diagnosis for a serious medical condition about which they are unsure or who are faced with a difficult decision regarding treatment. Teladoc Medical Experts does not deal with behavioral or mental health issues or provide consulting services for occupational illnesses (i.e., Workers Compensation).

It depends on the complexity of the case and how quickly your physician responds to the request for medical records. It could take two to eight weeks.

No. The information provided is intended to help you and your physician make informed decisions regarding your treatment.

After discussing their findings with you, Teladoc Medical Experts will share the report with your treating physician if you authorize it. The goal is to provide useful, actionable information so you and your physician can make more-informed decisions together regarding treatment.

The Teladoc Medical Experts analytic process is not an option in such cases. They may, however, be able to provide you with questions to ask before you proceed with treatment. Once your condition is stabilized, Teladoc Medical Experts can evaluate your case for future treatment options.

At your request, Teladoc Medical Experts can release your report to the appropriate individuals involved with your care (for example, a health plan case manager).

Reporting of information adheres to strict Health Insurance Portability and Accountability Act (HIPAA) privacy laws. Your name and specific medical information will not be shared with anyone—including Boeing—without your written consent. Only de-identified and aggregate information will be used for program evaluation and improvement purposes.

No. Boeing funds the program. Charges for additional tests or other services that you receive as a result of a Teladoc Medical Experts recommendation are paid according to the provisions of your health plan.