General Medical Services

Delivering convenient, cost-effective and high-quality care

Transforming how members access care

Teladoc General Medical Services provide convenient care at a lower cost by enabling members to have an on-demand or scheduled visit with a U.S. board-certified doctor via phone or video.

What Teladoc covers

From the flu and allergies to pink eye and bronchitis, we cover a broad spectrum of needs to provide a new kind of connected care, one with better convenience, quality and value for both members and clients.

  • Pink Eye
  • Skin Conditions
  • Fever
  • Blood Pressure
  • Sinus Infection
  • Nausea
  • Abdominal Pain
  • Allergies
  • Flu
  • Inflammation
  • Headache
  • Arthritis

Clinical Quality

Teladoc's stringent clinical quality management standards and processes have resulted in a perfect score from the National Committee for Quality Assurance (NCQA) for two consecutive certifications.

Teladoc has a network of 3,100+ U.S. board-certified physicians with 20 years' experience on average.


access to


issues resolved
after first visit

Teladoc was the first telehealth company to receive NCQA certification.

How it Works

1. Request Doctor's Visit

Members request a visit with a board-certified doctor through mobile app, web or phone. They can arrange an on-demand or scheduled visit to discuss their specific symptoms.

2. Medical Review

The consulting physician asks questions about the member's health status, diagnose the condition, and treat the patient, which may include ordering a prescription, if medically necessary.

3. Summary & Follow-up

The physician will then post a visit summary to the member's file and a follow-up email asking how the visit went will be sent to the member.

See how valuable partnering with us can be

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Proven Satisfaction

Every day, hundreds of organizations trust Teladoc to provide their members convenient, cost-effective and high-quality care.

See client case studies »

"Teladoc’s culture seemed to align with our own culture of being very member-focused."

Chief Executive Officer

Group Health Cooperative of Eau Claire

"Teladoc has helped T-Mobile save more money each year we have been with them, now three years running. Our ER visits, absenteeism and presenteeism are all down.”

HR Executive


"My son had an ear infection... so I registered, made the call, and the Rx was at the local pharmacy in 20 minutes — no waiting for an appointment with a screaming child.”


Wabtec Corporation

See why we're the right fit for your organization

Learn more about our entire suite of services