Our leading medical experts can answer any medical questions, double-check a diagnosis, help you decide on a treatment plan or provide guidance about a surgery. Get started today by phone, web or app.
Are unsure about a diagnosis or need help choosing treatment.
Have medical questions or concerns and want a leading expert’s advice.
Need help finding a local expert who specializes in treating your condition.
Have been admitted to the hospital and want expert guidance.
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“I have a lot more confidence going forward that I have the right doctors and the right treatment plan.”Stephen, Teladoc Medical Experts member
“If I hadn’t gone to Teladoc Medical Experts, I could still be waiting for a diagnosis right now. Now I know what’s going on, and I have a name for it. Teladoc Medical Experts really saved me.”Zara, Teladoc Medical Experts member
“Teladoc Medical Experts made all the difference in my decision on what to do for a course of treatment.”Vikki, Teladoc Medical Experts member
“Their goal was my best care. I feel like Teladoc Medical Experts helped save my life.”John, Teladoc Medical Experts member
Expert Medical Opinion is a service that helps people with expert medical consultations. Google provides your Expert Medical Opinion benefit in partnership with Teladoc Medical Experts.
When you have concerns or questions about a diagnosis, need help deciding on a treatment option or question the need for surgery.
For eligibility, employees should refer to the internal sites page for details.
Expert Medical Opinion provides you with access to leading medical experts who can provide advice on a wide range of conditions from mental health concerns, sports injuries and pregnancy complications to rare conditions, chronic diseases and life-threatening illnesses.
This benefit is 100% paid for by Google. There are no additional payments or insurance needed.
Your confidentiality is assured. Expert Medical Opinion complies with international information privacy standards.
Expert Medical Opinion offers additional medical insight into your condition. Your treating physician is still responsible for your care, and all treatment decisions will be made solely between you and your treating physician.
Most often, you’ll receive a report in a few short weeks. However, timing will vary based on the complexity of the situation and accessibility of the medical records. You will receive a call from a member of your care team every week to be updated on the progress.
A team of specialists will collect your medical records when you grant permission on the enrollment form, subject to local laws that may limit the collection of medical records. If you are asked to provide your own records, your case manager can provide advice on how to request or access these.
All communication takes place online or via telephone, so there is no need to travel or make an appointment.
Medical experts are recognized within the medical community as thought-leaders in specific diseases. They hold significant positions at academic institutions, major medical centers, societies and journals. However, they are chosen for their disease-specific knowledge and experience in providing pertinent advice.
Medical experts are equipped to work with you in your preferred language. Call or send an email to a member services representative to best address your linguistic needs.
You can call directly at 877-472-5817 to speak with a live representative. You can send an email to [email protected] to receive a live response the same day or next business day. You can submit documents via email or by fax to 617-987-0633.