Looking back over 2018, Teladoc’s doctors and employees thank you for allowing us to take care of members like you. We made incredible strides in helping families maintain healthy households throughout the United States. And the only way this worked was by working together.

Working together to care for you

We made it through an incredible flu season. Because of you, this is what we accomplished together in 2018—by the numbers:

44,000 members
saved the time and expense of an urgent care/ER visit
3.5x more members
contacted Teladoc for treatment than in the previous flu season
Top 3 illnesses treated1 Upper respiratory infection  2 Sinus infection  3 Sore throat

RX We also treated everything from flu and rashes to joint pain and stomachaches.

Sam M.’s story

“The day before Christmas, I felt terrible. Since I was a child the last time I had the flu, I didn’t recognize my symptoms. I used Teladoc during my morning break at work. The process was so simple! The doctor politely introduced herself and dove right into our video visit. She diagnosed my flu and sent in a prescription, and it was ready by the time I got to the pharmacy. Thankfully, I was well enough to spend Christmas evening with family. I’m delighted with Teladoc!”

Sam M., Teladoc member

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A personal thank you

“One of the highlights of my job is when members let us know how Teladoc worked for them. Getting a chance to hear from you personally helps us push to tailor-fit our services to meet your needs. Thanks to members such as Sam M., we’ve been able to provide top-notch care, convenience, and value for more than 15 years.”

Anne Stowell, Vice President of Member Experience

New Year’s tips from Dr. Tibbels

“As we move into the peak time for the current flu season, you may want to review your account and set up your eligible minors and dependents in your household. And remember that you can consult with your doctor by video (through the app) as well as phone and online. Go ahead and download the app to your smartphone or tablet now. You can always rely on Teladoc anytime, anywhere you are.”

Dr. Tibbels, Teladoc Vice President of Health Services

Thank you so much for trusting us with your wellness along with your loved ones’ wellness. This is why we’re here. You mean so much to us. Thank you again for making Teladoc your 24/7 on-the-go doctor wherever you are. Your Teladoc team wishes you the best this holiday season, and a new year filled with joy, prosperity, and great health!

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