Have confidential and secure visits with U.S. board-certified doctors by phone, video or app 24/7 from wherever you are.
Take the quiz to learn more about your benefit
You have places to go and people to see. With Teladoc, you spend less time waiting for care and more time making memories with 24/7 secure access to U.S. board-certified doctors from wherever you are.* Take this quiz to find out who Teladoc doctors are, where you can get service, what health concerns we cover and more!
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True or False: I can share my Teladoc visit information with my primary care physician.
You can easily share your Teladoc visit results with your primary care physician and other members of your care team from the Teladoc app. Just follow these steps:
That’s all you need to do. Teladoc will take care of the rest.
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True or False: I can use Teladoc while traveling in the United States.
When you need to feel better, faster while visiting family or exploring the next national park on your bucket list, turn to Teladoc for 24/7 access to U.S. board-certified doctors from wherever you are.* And since Teladoc is in network with most Medicare plans, there’s no referral needed.
Please note: Not all plans offer the same benefits, so check the coverage for your specific plan.
*Teladoc is not available internationally.
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Can I get a prescription?
Teladoc does not guarantee prescriptions. It’s up to the doctor to recommend the best treatment for you. If your doctor diagnoses your symptoms and determines a prescription to be medically necessary, they will submit it electronically or by phone to the pharmacy of your choice. View the Teladoc prescription policy.
Please note: Teladoc doctors do not issue prescriptions for substances controlled by any federal (e.g., DEA) or state agency or other drugs that may be harmful because of their potential for abuse. View the current list of DEA-controlled substances.
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When can I have a Teladoc visit?
With Teladoc, you can talk to a U.S. board-certified doctor by 24/7 from wherever you are.* Our doctors can diagnose, treat and even prescribe medicine if needed for non-emergency conditions like the flu, upper respiratory infections, allergies, sore throat and more.
To schedule a visit, log in to your account at Teladoc.com or the Teladoc app and click the “Request a Visit” button on the home page. You will be asked a series of questions related to your reason for requesting a visit, similar to the forms you would fill out at a doctor’s office.
If you have any issues or questions about scheduling a visit, you can view this video or call 800-Teladoc for help.
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The number of Teladoc visits I can have in a month is:
There is no limit to the number of times you can have a visit with a U.S. board-certified doctor through Teladoc. We’re here for you 24/7, anywhere* you need us.
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How can I connect with a Teladoc doctor?
Teladoc confidentially and securely connects you to U.S. board-certified doctors by 24/7. Whether you’re at home or on the go, you have access to quality care from wherever you are.*
When you schedule a visit through your account at Teladoc.com or the Teladoc app, you will be able to select if you prefer for the visit to take place by phone (the doctor will call you directly at the number you provided) or video (you and the doctor will have a virtual visit through your account or the app).
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True or False: I need internet access to have a Teladoc visit.
While internet access is needed to set up your account and complete a brief medical history, it’s not needed to schedule or have a visit with a U.S. board-certified doctor. Simply call us at 800-Teladoc for help scheduling a visit. At the time of your visit, the doctor will call you directly at the phone number you provided.
Your score is
Animation showing how easy it is to set up your account and complete your medical history on the Teladoc app.
Many Medicare plans cover Teladoc services in addition to General Medical. Set up your account today to see which other services—including Mental Health, Dermatology and Nutrition—you’re eligible to use.