The right care when you need it most

Treat conditions like cold, sinus infections, allergies and more.

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As low as $0 with some insurances

Access to virtual doctors on your schedule

  • 24/7 access to U.S.-licensed doctors by phone
  • Connect by phone, web, or app from anywhere
  • Get medical treatment for non-emergency conditions in minutes
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Set up your account to see your discounted pricing.

How it works

Set up your account in minutes

24/7 access to U.S.-licensed doctors by phone or video

We connect you with the right medical care

Our doctors diagnose, treat, and prescribe medication when needed

Get peace of mind

Quality telehealth care from wherever you are

Teladoc virtual care makes your life easier.

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FAQs

How does Teladoc work?
Teladoc provides you with access to primary care providers, family doctors, dermatologists, therapists, psychiatrists, registered dietitians and medical experts who are ready to help you from wherever you are, 24/7. We offer a wide range of services, including:

General Medical
24/7 access to doctors, including pediatricians. They can prescribe treatment for non-emergency conditions like the flu, allergies, bronchitis and more.

Primary360
Adults 18+ can consult with a primary care provider for routine checkups, ongoing wellness needs, referrals and more.

Mental Health
Confidential counseling with a licensed therapist or psychiatrist if you’re feeling overwhelmed, anxious, down or not like yourself. If you have an existing mental health condition that isn’t improving, get guidance from an expert who can modify your treatment to help you make progress.

Expert Medical Opinion
Get advice and answers on specific issues from leading medical providers. You can also get a list of in-person local providers who can help with your specific medical needs.

Wellness Care
Our programs can help you live a healthier life every day. Programs include Nutrition, Neck and Back Care Therapy, Tobacco Cessation, and Sexual Health. Manage your weight, quit smoking, get neck and back care therapy, request confidential STD testing and more.

Please note: Services may vary based on health plan or employer. To see which Teladoc services you have, log in now, refer to a welcome letter you received in the mail or speak with your benefits manager.
How much do Teladoc services cost?
Services may vary based on health plan or employer. Please set up your account to see which services are available to you and how much they cost. Your welcome letter or benefit manager can show you how much they cost.
How does Teladoc pricing work?
The cost of a Teladoc visit varies. It depends on your health benefits, and on the type of care you request. General Medical visits can be as low as $0 per visit with insurance. Your welcome letter has more information about pricing. You can also call us at 1-800-Teladoc for more information.

If you do not have health insurance or your benefits don’t include Teladoc, you can pay out-of-pocket to use some Teladoc services. You can also pay out-of-pocket if you don’t have health insurance. The services available to you include General Medical, Dermatology, Mental Health, Nutrition, and Neck and Back Care Therapy. Out-of-pocket pricing is as follows:
  • General Med: $75 per visit
  • Additional services: Dermatology, Mental Health, Nutrition, Neck and Back Care Therapy program: Pricing varies. Set up your account now to learn more.

Teladoc accepts all major credit cards and PayPal. Teladoc may change pricing at any time for any reason.
Can Teladoc share results of a visit with my primary care physician?
Yes. With your consent, we can share any of your Teladoc visit results with your primary care physician, instantly.
Can I use Teladoc if I don’t have health insurance?
Yes. You can pay out-of-pocket to use some Teladoc services. These include General Medical, Dermatology, Mental Health, Nutrition, and Neck and Back Care Therapy.
How does the Teladoc app work?
Downloading the app is the easiest way to talk to the right healthcare professional. Watch this quick video to see how it works:
When should I use Teladoc’s General Medical service?
Choose General Medical when you want to talk to a doctor at any time. Our doctors are available by phone, video or mobile app. You can reach them right away, 24/7. They can assist with non-emergency health issues like sinus problems, respiratory infections, allergies, flu, rashes and more. The doctor will diagnose your symptoms and give you a treatment plan. This may or may not include a prescription.
When should I choose Nutrition services?
Choose Nutrition services if you want to talk to a registered dietitian by phone or video. Our registered dietitians are available seven days a week. Hours are from 7 a.m. to 9 p.m. local time. The registered dietitian will discuss your health goals and help develop a personal nutrition guide, meal plans, shopping guides and supplement suggestions. They can help with a variety of needs such as diabetes, high blood pressure, prenatal nutrition, plant-based diets and more.
When should I choose Neck and Back Care Therapy services?
You should choose Neck and Back Care Therapy if you want to manage neck and back pain. Teladoc partners with Telespine to provide personalized plans. These 4-8-week programs include live coaching, online videos and tutorials. You’ll also get access to expert guidance from Telespine’s health coaches and on-staff physical therapists available by appointment, on-demand or via chat.
How do I find out what services I'm eligible for?
Services may vary based on health plan or employer. To see which Teladoc services you have, please refer to a welcome letter you received in the mail, speak with your benefits manager or call us at 1-800-835-2362.

How can we help you feel better?
Our services include:

General Medical

From everyday to complex care, we’ve got you covered. Connect to the right care by phone, video, or app.

Mental Health

Mental Health

Schedule a visit with a therapist or psychiatrist, 7 days a week for challenges like depression, anxiety, stress, not feeling like yourself and many others.

Mental Health Treatment Review

Get an expert review of your existing mental health diagnosis and treatment plan for challenges like depression, anxiety, loss, grief, addiction, pain management and many others.

Dermatology

We’ve made skin care easier. You no longer have to wait weeks for an appointment. Use your Teladoc account to upload images of your skin condition. Our U.S. board certified dermatologists will give you a diagnosis and treatment plan customized to fit your specific needs within two days or less.

Nutrition

Talk to a registered dietitian by phone or video for help with staying healthy, eating right, or managing a health condition like diabetes or high blood pressure.

Expert Advice

Have a leading specialist evaluate an existing condition or give guidance on your medical concerns (heart disease, cancer, surgery, joint or back pain and more).
I’m a first-time user of Teladoc and am VERY impressed. I signed up in less than 5 minutes, then scheduled a visit. I was diagnosed and had a prescription sent within minutes! I had the visit in the privacy of my office. No downtime or PTO used.
- Kiana F.

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