Contact us
Are you a healthcare provider? We’re ready to answer any questions you may have.
Are you a healthcare provider? We’re ready to answer any questions you may have.
Interested in joining?
Want to be a Teladoc care provider? We’d love to meet you.
Have questions?
Our provider team is here to help.
[email protected]
Here are answers to the most common questions we are asked:
The Teladoc Health Medical Group is a world-class virtual medical practice with board-certified and state-licensed care providers across numerous specialties including general medical, mental health, dermatology, nutrition, expert medical services, and more.
Providers in the Medical Group service Teladoc Health, Inc., the global leader in virtual care, successfully transforming how people access and experience healthcare, with a focus on high quality, lower costs, and improved outcomes around the world. To learn more about Teladoc Health, click here.
For General Medical, we require physicians with board-certifications in internal medicine, pediatrics, emergency medicine, and family medicine, who are committed to high-quality virtual care to join our U.S. Telemedicine practice.
For Dermatology, we require board certified Dermatologist.
For Mental Health clinicians, we accept PhD, PsyD, LPC, LMHC, LCSW, LMST and MD’s, and require these clinicians to function independently and without supervision.
For Registered Dieticians, we require a Commission on Dietetic Registration (CDR) ID Card.
Each provider is hired as a contract employee through Teladoc Health Medical Group and is not a full-time employee. All contract employees receive a 1099 annually.
You must complete platform training before you can be activated in the system to start taking cases.
Yes. Teladoc Health Medical Group offers coverage up to $1 million per incident and is capped at a total of $3 million. This insurance is provided free of charge.
Follow-up varies by service:
General Medical—No follow-up is required
Dermatology—If needed, the member can follow-up through the message center within seven days
Mental Health—There is ongoing treatment and follow-up as needed
Nutrition—There is follow-up with the Registered Dietician as needed
Yes. Teladoc requires each patient to complete a medical history disclosure prior to a consult.
We’re committed to providing access to high-quality care for our members and are proud that 90% of the patients we serve are satisfied with their experience. Teladoc Health Medical Group has an oversight committee consisting of esteemed medical experts who offer guidance on clinical policies, quality standards, and strategic initiatives that champion improved clinical outcomes through virtual care.
To meet this goal in this highly competitive environment, we ask that our providers remember our high-touch culture by continuing to strive for the highest standards of service through quality, reliability, and patient safety.
For providers who have applied, please contact your recruiter assigned to you at application with any additional questions.
If your schedule has changed or you need a break from appointments, you can simply update your availability in the Provider platform to “not available”.
In case of an emergency, please click the “emergency” button within the Provider app. The Provider will remain on the phone or on video with the member, while the nurse team is altered to the emergency and if necessary, emergency personnel will be dispatched to the member’s location.