I am a board-certified pediatrician who grew up in Marshall, Texas. I have been married for 41 years and have three children and six grandchildren. I practiced pediatrics in Longview, TX for 27 years where I was the Medical Director of a large multi-specialty group practice until 2006 when I joined a major hospital company as its Chief Medical Information Officer. In 2008 I joined a physician staffing and services company where I was appointed Chief Medical Officer overseeing urgent care clinics in the Dallas Metroplex. I retired from that position in 2015 to devote myself full time to my telehealth consulting practice where I am actively involved in providing telehealth consults for customers of Teladoc.
Telehealth consults are not new to me. For my many years in private practice I regularly provided telephone consults to thousands of patients in our pediatric practice. I came to appreciate the growing difficulty healthcare consumers face daily in getting timely appointments with their primary care physicians. Most patients are forced to either wait several days for an appointment or incur the high cost of seeking help in the urgent care or emergency facility.
I am a pediatrician and actually knew from the first grade that I wanted to be a pediatrician. My own pediatrician was my role model as a caring physician who took great care of me and my siblings, as well as giving me a lot of professional guidance in my education and early practice career. I enjoy working with families and helping with the many concerns they have about raising healthy children.
I rarely encounter a Teladoc member who is not genuinely grateful to be able to speak to a physician when they need them. Today’s practice of primary care has changed drastically from the way I practiced pediatrics in my small community nearly 30 years ago. Physician offices are now open less hours per day, rarely on weekends or holidays, or even the days around those holidays. Without the obligations of a practice, I have the time to fully discuss their child’s illness and then decide how best to help them until they can see their own physician. I have had many parents tell me that I spent a lot more time explaining their child’s illness and its treatment than did their own doctor.
When I took on the role of Medical Director of my group practice in east Texas, I decided to earn a graduate business degree from the University of Texas at Dallas, Jindal School of Management. This education prepared me for the “business side” of medicine as I led my practice through major expansion, managed care, and the acquisition of an electronic medical record system.
Your family’s healthcare depends on you being an educated and cost-conscious consumer with more of your healthcare spending coming out of your own pocket rather than your employer’s or your insurance company’s. Teladoc provides you 24/7/365 access within minutes to a board-certified physician with many years of practice experience who can provide a much better value for your healthcare dollar. We are able to assist you with many common illnesses that can be safely managed with a telehealth consult. Teladoc fits your schedule and you can get care without a visit to a more expensive setting, such as an urgent care clinic or emergency room.
When you fail to plan, you plan to fail.
Glenn Kerr, MD
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