When it comes to prescriptions, our doctors make the call.

Teladoc doctors are U.S. board-certified and licensed to practice medicine in your state. They can diagnose, treat and prescribe medication if medically necessary. When you request to speak with a doctor, we’ll ask you where you’d like any prescription to be sent; we’ll even help you find a pharmacy near you when you’re traveling.

Antibiotics aren’t always the right treatment.

Antibiotics do not fight infections caused by viruses like colds, flu, most sore throats, bronchitis, and many sinus and ear infections1. Instead, the doctor may provide a treatment plan that includes symptom relief for viral infections.

Learn more about antibiotics.

1. http://www.cdc.gov/features/getsmart/

Teladoc’s prescription policy

Doctors providing consults for Teladoc members offer prescriptions for a wide range of conditions that deliver direct medicinal value. These include, but are not limited to, drug classes such as antibiotics and antihistamines. Short-term prescriptions for maintenance medicines may also be obtained in cases where a member is in transition to a new doctor or traveling.

It is important to note that Teladoc is not a drug fulfillment warehouse. In the event a doctor does prescribe medication, he/she will limit the supply based on state regulations. Patients with chronic illnesses should visit their primary care physicians or other specialists for extended care.

Teladoc doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain other drugs which may be harmful because of their potential for abuse. These include, but are not limited to, antidepressant drugs such as Cymbalta, Prozac and Zoloft which are drugs that are harmful due to their potential for abuse. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by Teladoc doctors.

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