The right care when you need it most
24/7 access to healthcare and medical advice by phone, video or app.
24/7 access to healthcare and medical advice by phone, video or app.
Your Aetna health plan gives you access to virtual care by U.S. board-certified providers. Services may vary based on health plan. Please set up your account to see which services are available to you.
Schedule a primary care visit
Consult with your primary care provider for routine checkups, ongoing wellness needs and referrals (ages 18+).
General Medical
Get care 24/7 for non-emergency conditions like cold & flu, sinus infections, allergies and more.
Mental Health
Schedule a visit with a therapist or psychiatrist, 7 days a week.
Mental Health Treatment Review
Get an expert review of your existing mental health diagnosis and treatment plan.
Dermatology
Upload photos to get a treatment plan for skin conditions like acne, eczema, psoriasis and more within 2 business days.
Expert Medical Opinion
Have a leading specialist evaluate an existing condition or give guidance on your medical concerns.
Local in-person Care
Get help finding local providers for in-person care.
Talk to a U.S. board-certified doctor 24/7
Get prescriptions when medically necessary
Connect by phone, video or app
Need help?
Talk to a member of our customer service team at 1-855-835-2362 (TTY: 855-636-1578)
Teladoc is not available internationally.
Teladoc is being provided to fully insured Aetna members and members of plans administered by Aetna. Teladoc is also provided to self-insured Aetna members and members of plans administered by Aetna whose employer has elected to offer the program to their employees. Teladoc and Teladoc physicians are independent contractors and are neither agents nor employees of Aetna or plans administered by Aetna. Teladoc is not available in all states. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA-controlled substances, non-therapeutic drugs and certain other drugs that may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services.
*Limited to therapy only for eligible members ages 13-17. Teladoc does not provide psychiatric services or mental health medication management to adolescents.
