How do I know if I have access to Teladoc?
Who are the Teladoc providers?
Can my family use my Teladoc account?
How are prescriptions sent to the pharmacy?
Will I be contacted by Teladoc when my prescription is ready?
When should I use Teladoc’s General Medical services?
Can Teladoc handle emergency situations?
Will I talk with a real doctor?
Does the doctor review my medical history before a visit?
When should I choose Mental Health services?
How do I schedule a Mental Health visit?
What should I expect during my visit?
What types of mental health professionals can prescribe medications?
Can I talk to the same therapist/psychiatrist every time?
How do you match me with the right mental health professional?
Will Teladoc follow up with each visit?
How much does a typical visit cost?
What should I do if I need to cancel my mental health visit?
Which service should I use for skin concerns or conditions?
What should I expect when requesting a dermatology review?
How long will it take for the dermatologist to respond to my visit request?
If the dermatologist has additional questions, how will I be notified?
If my condition requires immediate attention, how will I be notified?
How quickly can I get my lab results?
Will my lab results be added to my medical record?
When should I use Teladoc Expert Medical Opinion service?
How do I request an Expert Medical Opinion?
Do I have to travel or collect my own medical records?
How much do Teladoc Expert Medical Opinion services cost?
If I use Expert Medical Opinion services, does that mean Teladoc is now my treating physician?
When should I choose Nutrition services?
How do I schedule a Nutrition visit?
What should I expect during my visit?
What can registered dietitians do for me?
Can I talk to the same dietitian every time?
How do you match me with the right nutrition professional?
When should I choose Back and Joint Care Therapy?
How do I enroll in the program?
How much does the program cost?
Can I receive prescription medication through the Back and Joint Care Therapy program?
Where can I go to ask questions about the Back and Joint Care Therapy program?
How do I set up my Teladoc account?
How do I provide or update my billing information?
Is there a time limit on visits?
How do I start my video visit?
What types of notifications will I receive for my visit?
How do I get ready for my video visit?
How will I know if my microphone and camera are working correctly?
Should I keep the Teladoc app open on my phone while I wait for the doctor to join my video visit?
How long will it take for the doctor to start my video visit?
Choose Nutrition services if you want to talk to a registered dietitian by phone or video for advice on staying healthy, eating right or managing a health condition. Our registered dietitians can help with issues like diabetes, high blood pressure, prenatal nutrition and vegetarian diets.
Our registered dietitians will discuss with you your health goals and help develop a personalized nutrition guide, meal plans, shopping guides and more.
Registered dietitians are available for nutrition visits seven days a week from 7 a.m. to 9 p.m. local time.
Visit Teladoc.com or use the Teladoc app to schedule a nutrition visit. You can choose a registered dietitian who fits your needs and select a time that works best for you. Your chosen specialist will work on coordinating the schedule with you through your Teladoc account.
Please note: Before your visit, you will be asked to complete a Nutrition Assessment to help your dietitian understand where you are and what you need.
The cost of a Teladoc visit varies, depending on the type of care you are requesting and your health plan design. Nutrition visits can be as low as $0 per visit with insurance. Please refer to your welcome letter or call us at 1-800-Teladoc if you wish to confirm pricing prior to requesting a visit.
Teladoc accepts all major credit cards and PayPal. Teladoc may change pricing at any time for any reason.
Please note: If you do not have access through your benefits or do not have health insurance, you can still use Teladoc for General Medical, Dermatology, Mental Health, Nutrition, and Back and Joint Care Therapy.
You should choose Back and Joint Care Therapy if you want treatment for back and joint pain through live coaching and online videos and tutorials. Teladoc partners with Telespine to provide live coaching, online resources, and personalized treatment plans to manage and reduce back and joint pain. You should choose Back and Joint Care Therapy if you want to receive access to expert guidance from Telespine’s health coaches and on-staff physical therapists by appointment, on-demand or via chat.
Our partnership program with Telespine provides members with access to a 4-8-week program for back and joint pain. Once you have enrolled, a certified health coach will reach out to you to create a personalized treatment plan. Though the program is at most eight weeks, enrolled members will have access to the program for one full year, including access to all the online resources and live coaching.
Visit Teladoc.com or use the Teladoc app to create an account and enroll in the Back and Joint Care Therapy program. Once you enroll you will be asked to complete a health assessment that will help your therapist and/or coach work with you to tailor a treatment plan for your needs.
The cost of a Teladoc visit varies, depending on the type of care you are requesting and your health plan design. Without insurance, the Back and Joint Care Therapy program is available for $49 per month, which includes access to all resources. Please refer to your welcome letter or call us at 1-800-Teladoc to confirm pricing prior to requesting a visit.
Teladoc accepts all major credit cards and PayPal. Teladoc may change pricing at any time for any reason.
Please note: If you do not have access through your benefits or do not have health insurance, you can still use Teladoc for General Medical, Dermatology, Mental Health, Nutrition, and Back and Joint Care Therapy.
Teladoc partners with Telespine to provide live coaching, online resources, and personalized treatment plans to manage and reduce back and joint pain. The Telespine program offers access to expert guidance from health coaches and on-staff physical therapists.
Our partnership program with Telespine provides members with access to a 4-8-week program for back and joint pain. Once you have enrolled, a certified health coach will reach out to you to create a personalized treatment plan. Though the program is at most eight weeks, enrolled members will have access to the program for one full year, including access to all the online resources and live coaching.
For questions about enrollment, you can reach out to Teladoc customer service at 1-800-Teladoc. For questions about the program, you can call Telespine customer service at 1-888-647-3961 or email [email protected] .
Downloading the app is the easiest way to talk to the right healthcare professional. Watch this quick video to see how it works.
Services may vary based on health plan or employer. To see which Teladoc services you have, please refer to a welcome letter you received in the mail, speak with your benefits manager or call us at 1-800-Teladoc.
If you aren’t eligible for Teladoc through insurance, you can still access select Teladoc services at a flat rate per visit. These services include Dermatology review, Mental Health care, Nutrition visits, and Back and Joint Care Therapy program.
Services may vary based on health plan or employer. Please set up your account to see which services are available to you and how much they cost. Your welcome letter or benefit manager can show you how much they cost.
Prices vary if you access Teladoc outside of your benefits plan or insurance coverage.
Downloading the app is the easiest way to talk to the right healthcare professional. Watch this quick video to see how it works.