We'd love to answer any questions you may have.
When should I choose mental health services?
How do I schedule a mental health visit?
What should I expect during my visit?
What types of mental health professionals can prescribe medications?
Can I talk to the same therapist/psychiatrist every time?
How do you match me with the right mental health physician?
Which service should I use for skin concerns or conditions?
What should I expect when requesting a Dermatology consult?
How long will it take for the dermatologist to respond to my visit request?
If the dermatologist has additional questions, how will I be notified?
If my condition requires immediate attention, how will I be notified?
How quickly can I get my lab results?
Will my lab results be added to my medical record?
When should I use Teladoc Specialists & Expert Advice services?
How do I request an Expert Medical Opinion?
Do I have to travel or collect my own medical records?
How much do Teladoc Specialists & Expert Advice services cost?
If I use Specialists & Expert Advice services, does that mean Teladoc is now my treating physician?
Is there a time limit on visits?
How do I start my video visit?
What types of notifications will I receive for my visit?
How do I get ready for my video visit?
How will I know if my microphone and camera are working correctly?
Should I keep the Teladoc app open on my phone while I wait for the doctor to join my video visit?
How long will it take for the doctor to start my video visit?