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Affected by a natural disaster?

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Teladoc is here to help.

We know you have urgent needs, concerns and decisions to attend to right now. 
That’s why we’re offering free, easy-to-access telehealth visits to help you, your family and your community get the care you need.

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Here’s how it works:

1. Call Teladoc at 855-225-5032 to request a free visit
2. Talk to a doctor by phone or video from anywhere
3. If medically necessary, have a prescription sent to a pharmacy that’s convenient for you

Even if you already have a Teladoc account, you’ll need to call our Teladoc natural disaster hotline to receive care. Call us day or night—we’ll be here for you.

Care is available to those who need it—help us spread the word

FAQs

Call our Teladoc natural disaster hotline at 855-225-5032 to request a free visit. Our member service agents are standing by to help you get the care you need. Since this natural disaster benefit is available to everyone in your affected area, you’ll need to call even if you already have and use a Teladoc account for care.

Teladoc connects you with 24/7 access to care for many non-emergency illnesses, even when you can’t get an appointment with your primary care doctor due to home displacement or medical offices being temporarily closed.

Teladoc doctors can diagnose and treat common conditions, including sinus and respiratory infections, headaches, stomach issues and many other non-emergency illnesses. When medically necessary we can also prescribe medication and refills.

Teladoc is designed to handle non-emergency medical problems. You should not use Teladoc if you are experiencing a medical emergency. If you are experiencing a medical emergency, please call 911.

Our doctors can write prescriptions when medically necessary for new ailments, as well as refills for your ongoing medications. They can be sent to a pharmacy that is convenient for you. Learn more here.

Call the Teladoc natural disaster hotline at 855-225-5032 to receive a free visit immediately. Once this disaster is over, you will need to register for an account with Teladoc for future visits at Teladoc.com/start.