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How do I get ready for my video visit?

Once you schedule a video visit, you will be asked to test your audio and video quality. This page runs simple tests on both your audio and video quality. If both are functioning properly, your computer has passed the test and you can proceed with video visits.

*Please note: this test is not required when joining from a mobile device.

How will I know if my microphone and camera are working correctly?

If your computer passes these simple tests on video and sound quality, your microphone and camera are working properly and you can proceed with video visits.