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Real stories. Real people.

5 stars

 The therapist that I met on Teladoc has helped me through so much, she's just been a godsend. I feel much better than I did before.

- Kristy P.

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Online mental health FAQs

Thousands of people use our Mental Health service for a variety of reasons, and most people report feeling better after their third visit. Our Mental Health service is 100% confidential.

  • If you face anxiety or stress of any kind
  • If you have obsessive, intrusive or negative thoughts
  • If you’re depressed or struggling to find joy in life
  • If you’re struggling to get past traumatic events
  • If you’re trying to understand your identity and purpose
  • If you’re going through a breakup, divorce or other relationship issue
  • If you simply just need to speak to a trusted expert

Still unsure if therapy is right for you? Take this 60-second quiz to find out.

We have different types of providers to best meet your needs for medications or therapy.

Medication management: If you are looking for medication evaluation or help with ongoing medication management, please schedule a visit with a psychiatrist (MD/DO). Psychiatrists are medical doctors who do not provide talk therapy on our platform.

Our board-certified psychiatrists prescribe standard medications for anxiety, depression, mood disorders, PTSD and a variety of other mental health diagnoses. You may see the full list of medications here: View the current list of DEA-controlled substances.

*Please note that we are unable to prescribe or provide refills for controlled substances such as stimulants (e.g., Adderall, Concerta), benzodiazepines (e.g., Xanax, Klonopin), pain medications (e.g., OxyContin) and medications used for treating substance use (e.g., Suboxone).

Therapy: If you are looking for talk therapy (such as cognitive behavioral therapy (CBT), trauma-focused therapy, dialectical behavioral therapy (DBT), etc.) and counseling (such as relationship issues, anger management, etc.), please schedule a visit with a therapist. We have different types of therapists, such as psychologists (PhD/PsyD), licensed clinical social workers (LCSW), licensed marriage and family therapists (LMFT) and licensed professional counselors (LPC).

*Please note that therapists DO NOT prescribe any medications.

When you schedule a visit, we will ask you questions about your personal preferences and your needs as they relate to finding a mental health professional. You will be able to choose from a selection of providers who have been specifically matched to your requirements. Each profile will display information about the provider, including gender, language and specialty, so that you can be sure you are selecting a clinician who best meets your needs.

  1. Use the Teladoc app or go online to schedule your visit
  2. Select “Mental Health” then choose your therapist
  3. Pick your preferred dates and times for a visit
  4. Your therapist will confirm the date that works best for you both

Want more detailed instructions? We’ve created a helpful video for you:

Visits with therapists for therapy and counseling are scheduled for 45 minutes. Visits with psychiatrists for new evaluations are scheduled for 45 minutes, and follow-up visits for medication management are scheduled for 15 minutes.

Based on the diagnosis, your provider will create a treatment plan with you and suggest the total number of visits expected for your treatment.

Following your initial visit, the therapist will provide their recommendations for your individualized plan of care, including how frequently visits should occur.

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