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1-800-835-2362 | Available 24/7

Virtual care made for Medicare

Get your care from qualified doctors and medical experts by phone, tablet or computer.

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Your available Teladoc services:

Your WellCare of North Carolina health benefits give you access to virtual care by U.S. board-certified providers.

1-800-835-2362 | Available 24/7

General Medical
Get care 24/7 for non-emergency conditions like cold & flu, sinus infection, allergies and more.

Schedule a primary care visit
Consult with your primary care provider for routine checkups, ongoing wellness needs and referrals (ages 18+).

Mental Health
Schedule a visit with a therapist or psychiatrist, 7 days a week.

Mental Health Treatment Review
Get an expert review of your existing mental health diagnosis and treatment plan.

Dermatology
Upload photos to get a treatment plan for skin conditions like acne, eczema, psoriasis and more within two business days.

Expert Medical Advice
Have a leading specialist evaluate an existing condition or give guidance on your medical concerns.

Local In-person Care
Get help finding local providers for in-person care.

Nutrition
Work with a registered dietitian to manage your weight or a health condition like diabetes or high blood pressure.

Tobacco Cessation
Receive support to help you quit from a health coach, with 24/7 help line and prescriptions (if necessary).

Neck & Back Care
Connect with a health coach and get a personalized program that includes exercise videos.

Sexual Health
Get a lab order for sexually transmitted diseases (STD) without going to a doctor’s office.

Board-certified care from anywhere

  • Talk to a U.S. board-certified doctor 24/7
  • Get prescriptions when medically necessary
  • Connect by phone, tablet or computer
Get started

Our members say it best

Teladoc member
My appointment with Teladoc was so convenient and met my needs very quickly. The doctor was courteous and professional. He listened to my issues and answered all of my questions. He resolved my problem quickly. Most importantly, I was able to get my issue treated without going into an office.
Machelle C.

FAQs

Teladoc provides you with access to primary care providers, family doctors, dermatologists, therapists, psychiatrists, registered dietitians and medical experts who are ready to help you from wherever you are, 24/7. We offer a wide range of services, including:
  • General Medical
    24/7 access to doctors and pediatricians who can prescribe treatment for non-emergency conditions like the flu, allergies, bronchitis and more.
  • Primary360
    Adults 18-plus can consult with a primary care provider for routine checkups, ongoing wellness needs, referrals and more.
  • Mental Health
    Confidential counseling with a licensed therapist or psychiatrist if you’re feeling overwhelmed, anxious, down or not like yourself. If you have an existing mental health condition that isn’t improving, get guidance from an expert who can modify your treatment to help you make progress.
  • Specialists & Expert Opinion
    Get advice and answers on a skin issue, medical diagnosis, treatment option or surgery from a nationally recognized medical expert. You can also get a list of in-person local specialists who can help with your specific medical needs.
  • Wellness Care
    Work with a registered dietitian to manage your weight or a health condition like diabetes or high blood pressure. You can also access Tobacco Cessation coaching, Neck and Back Care or confidential Sexual Health lab testing.

Please note: Services may vary based on health plan or employer. To see which Teladoc services you have, please log in now, refer to a welcome letter you received in the mail or speak with your benefits manager.

Our care is provided by a network of U.S. board-certified internists, family doctors and pediatricians licensed to practice medicine in the U.S. and provide care 24/7. We also have board-certified primary care physicians, dermatologists, psychiatrists and licensed therapists who can provide specialty care. Our Specialists & Expert Opinion services are provided by our global network of nationally recognized experts who advise on complex conditions, treatment plans and surgeries.

Yes. With your consent, we can share any of your Teladoc visit results with your primary care physician, instantly.

Need help?
Talk to a member of our customer service team at 1-800-835-2362