USAA employees in Texas and Florida enrolled in the USAA Medical Program now have access to Aetna Virtual Primary Care powered by Teladoc. Learn more

The right care when you need it most

24/7 access to healthcare and medical advice by phone, video or app.

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Aetna Virtual Primary Care powered by Teladoc (for eligible individuals)

Experience outstanding care, virtually. Seamlessly schedule virtual wellness visits with a primary care physician (PCP) of your choice and receive a personalized healthcare action plan with Teladoc Primary360. Your dedicated Care Team will help you achieve your goals and coordinate in-person referrals and lab testing when needed.

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Your available Teladoc services:

Your world-class USAA health benefits give you access to virtual care by U.S. board-certified providers. See what Teladoc services you're eligible for by setting up your account.

Schedule a visit

Schedule a primary care visit
Consult with your primary care provider for routine checkups, ongoing wellness needs and referrals (ages 18+).

General Medical
Get care 24/7 for non-emergency conditions like cold & flu, sinus infections, allergies and more.

Mental Health
Schedule a visit with a therapist or psychiatrist, 7 days a week.

Mental Health Treatment Review
Get an expert review of your existing mental health diagnosis and treatment plan.

Upload photos to get a treatment plan for skin conditions like acne, eczema, psoriasis and more within two business days.

Expert Medical Opinion
Have a leading specialist evaluate an existing condition or give guidance on your medical concerns.

Local In-person Care
Get help finding local providers for in-person care.

Convenient, quality care from anywhere

  • Talk to a U.S. board-certified doctor 24/7
  • Get prescriptions when medically necessary
  • Connect by phone, video or app
Schedule a visit

Our members say it best

Laura W.
Teladoc member since 2015
I can talk to a doctor 24/7 from anywhere. Whether I’m at home, or in the office, or even in the car driving my kids around...Teladoc is a huge help!
4.8 star rating 368,400+ reviews
4.7 stars 50,131+ reviews