We all have tough moments and tough days. But when everyday challenges start to wear you down, it helps to have a professional by your side to sort through the difficulties.

That’s where our Behavioral Health visits come in: through phone or video appointments, we can help with any of the following:

  • stress
  • anxiety
  • work pressures
  • sadness
  • relationship or family concerns
  • grief
  • trauma
  • mental health diagnoses

“We have many options: licensed psychiatrists, psychologists, counselors, and social workers who can meet your unique needs,” explains Dr. Aron Wolf, Teladoc’s behavioral health medical director. “We provide confidential and supportive video or phone visits to help you manage everyday challenges.”

Here’s the how-to so you can get started with your visits.

Taking that first step

It’s seamless and stress-free. Using the web or mobile app, you provide some basic information. Then, you can choose what type of provider you’d like to talk to: a psychiatrist, psychologist, clinical social worker, counselor, or therapist. While they may have different titles or letters after their names, they are all licensed in the U.S. to provide quality mental healthcare.

You can review the provider profiles, which include languages spoken, specialty, gender, bio, and the ability to prescribe medication. You can also use a quick, five-question, wizard-like tool to help you pick a provider based on your answers. Your comfort with the process is the highest priority.

Scheduling it today

Most of our users are able to schedule their first visit within a week, and request the time that works best for them—usually between 7 a.m. to 9 p.m. local time, but it’s flexible. Providers are available to talk with you seven days a week.

Next, you’ll fill out a brief emotional health questionnaire for background. After that, the provider you’ve chosen will confirm the date and time. You can meet the provider through video chat using a computer webcam or through the Teladoc mobile app. Smartphones or landline phones can also be used. You’ll talk with your provider just as if you were in person.

Sticking with you

You can keep seeing the same provider over the weeks and months during your scheduled visits. Or, you can always switch to find the best match for your unique needs. Only psychiatrists can write prescriptions like antidepressants; and there are some medications like antipsychotics or stimulants that they cannot provide. They can refer you elsewhere, if needed.

You can schedule your next visit at the end of the current one if you’d like: they typically last from 45 to 60 minutes, although follow-up psychiatrist visits are often shorter.

Teladoc’s high-quality mental health specialists truly tailor care to support you in your time of need. If this service has been made available to you through your health plan, you’ll see the drop-down option for Behavioral Health when you go to request a visit. Always secure and confidential, the providers are professional, caring, and invested in your well-being. Get started on your journey today. If you ever feel you need immediate help, dial 911 or go to your nearest hospital emergency room.

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