Teladoc doctors can diagnose and treat all types of non-emergency illnesses—from abdominal pain to allergies—for Teladoc members of all ages. Pediatricians and family doctors are also available to help you and your family feel better, faster.

Here is a short list of common conditions that can be treated by a Teladoc doctor through our General Medical service offering:

  • Allergies
  • Cough
  • Flu
  • Pink eye
  • Rashes
  • Sinus infections
  • Sore throats
  • Stomach bugs
  • Urinary tract infection (UTI)*
  • And so much more

If you aren’t feeling well and suspect you may be sick with one of the above conditions, you can see a doctor within minutes by requesting a visit.

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In addition to treating the conditions above, Teladoc offers help in the following areas:

  • Mental Health
  • Specialists & Expert Advice
  • Wellness Care

Read on to learn more about all the ways Teladoc can help.

Mental Health

With Teladoc, you can schedule a visit with a therapist or psychiatrist seven days a week for challenges like depression, anxiety, stress, not feeling like yourself and many others.

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Specialists & Expert Advice


Have a bump, rash, or other area of concern on your skin? A Teladoc dermatologist can help. Simply upload photos of your skin condition online or to the Teladoc app. A dermatologist will send a custom treatment plan to your Message Center within two days or less. If medically necessary, they can even send prescriptions right to your pharmacy of choice. Our dermatologists treat acne, eczema, psoriasis and more.

Expert Medical Advice

With Teladoc Expert Medical Advice, you can have a leading specialist evaluate an existing condition or give guidance on your medical concerns. This includes diagnoses like heart disease, cancer, surgery, joint or back pain, fertility and more.

Local in-person care

Need help finding local providers for in-person care? No problem. As part of our Expert Medical Advice, Teladoc can help.

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Wellness Care


You can work with a registered dietitian to eat healthier, manage your weight or get help with a health condition like diabetes or high blood pressure. Teladoc dietitians can help create a custom nutrition plan for you that is tailored to your needs and personalized for you goals.

Tobacco Cessation

Work with a health coach and receive support to help you quit, with a 24/7 help line and prescriptions if medically necessary.

Neck and Back Care

Connect with a health coach and get a personalized program that includes exercise videos that can help you address neck and back pain from the comfort of home.

Sexual Health

Teladoc provides a fast, easy and confidential solution for lab testing for sexually transmitted diseases (STDs). You can get a lab order to get tested without going to a doctor’s office. Tests are offered at local testing sites across the country and results are usually available within three business days of getting tested.

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Your services may vary based on health plan or employer. You can log in or set up your account to see which services are available to you.

Updated: July 20, 2021

*In some cases, suspected urinary tract infections may require additional in-person laboratory testing and will not be treatable by a virtual visit only.

This portion of the Teladoc website occasionally offers health, fitness, and nutritional information and is provided for educational purposes only. You cannot rely on any information provided here as a substitute for or replacement of professional medical advice, diagnosis or treatment. Teladoc cannot assure that the information contained on this site always includes the most recent findings or developments with respect to the particular subject matter covered.

If you ever have any concerns or questions about your health, you should always consult with a physician or other healthcare professional. Do not disregard, avoid or delay obtaining medical- or health-related advice from your healthcare professional because of something you may have read on this site. The use of any information provided on this site is solely at your own risk.

If you are in the United States and think you are having a medical or health emergency, call your healthcare professional, or 911, immediately.

The COVID-19 pandemic is rapidly evolving. While we are continuously reviewing and updating our content, some of the information in this article may not reflect the most up-to-date scientific information. Please visit the online resources provided by the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and your local public health department to stay informed on the latest news, or reach out to Teladoc to speak with one of our board-certified physicians.