Did you know that Teladoc doctors can diagnose and treat more than 50 different types of non-emergency illnesses in Teladoc members of all ages?

While we do treat all sorts of health conditions, certain illnesses can be more prevalent than others, especially during specific parts of the year, like cold and flu season.

The five most common illnesses we treated this time last year were:

  • Upper respiratory infections
  • Sinus infections
  • Sore throats
  • Bronchitis
  • Urinary tract infections

To help you learn more about these top five conditions, we’ve provided a brief overview of each1:

Upper respiratory infections

Also known as the common cold, upper respiratory infections are caused by cold viruses. Symptoms often include a cough, stuffy/runny nose, scratchy or sore throat, sneezing, low fever, watery eyes, headache, fatigue and body aches. In fact, many people mistakenly think they have the flu, as both illnesses have similar symptoms.

People also often mistakenly think that antibiotics can help them recover from a cold. The truth is, there’s no known cure for the common cold. But, our doctors can recommend over-the-counter remedies to help you feel better.

If what you have IS the flu, they can also prescribe certain medications when medically necessary.

Sinus infections

Also known as acute sinusitis, this condition can occur when a virus, bacteria or fungi infects the tissue lining of your sinuses, which are located in your forehead, nose, and behind and under your eyes. Excess mucus, facial pressure and pain, and headaches are common symptoms.

Treatment options can include decongestants, allergy medicines and over-the-counter pain medicine. Antibiotics may also be prescribed but some studies indicate that sinus infections are rarely bacterial-related.

Sore throats

While mostly caused by viruses, sore throats can also be bacterial. You might have a sore throat when you have a cold, but air pollution, smoking, dry air and allergies can also be culprits.

Over-the-counter medicines are the most common treatment, although an antibiotic might be prescribed for sore throats caused by a bacterial infection.


An upper respiratory illness, bronchitis occurs when the mucous membrane in the bronchial tubes of your lungs become inflamed. A persistent cough, phlegm build-up and breathlessness are typical symptoms.

Treatment depends on whether you have acute or chronic bronchitis. Acute bronchitis can be treated with rest, fluids and over-the-counter pain relievers and/or cough suppressants. It typically goes away after 10 days or less.

Chronic bronchitis is a long-term condition requiring medical intervention and on-going monitoring. Teladoc doctors can help you determine whether your bronchitis is acute or chronic.

Urinary Tract Infections

Commonly referred to as UTIs, a urinary tract infection is caused when bacteria travels up the urethra and lands in the bladder. In more severe cases, the kidneys can also be infected.

Symptoms can include a burning sensation during urination, frequent urge to urinate, lower back or lower abdomen pain, feeling tired or shaky, and fever or chills. Your urine might also be cloudy, dark-colored, smell bad or have blood in it.

UTIs are treated with antibiotics and require immediate help from a doctor.

If you have any of these illnesses this season, don’t hesitate to connect with Teladoc.2 Our licensed doctors are ready to help you feel better 24/7.


1. Medical information source: webmed.com
2. Teladoc membership required.

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